Thursday, 9 April 2015

Participate and not just educate- conversations with Temple Grandin



Had the privilege of spending a whole day with Temple Grandin earlier this week. There’s so much to learn from someone like her. And, what better than all the wisdom coming from a person in the Autism Spectrum. The focus, sense of humor, ability to accept the deficiencies & learn constantly; and of course the tremendous amount of energy at the age of 67 is just incredible. A lot to take away, but here I would focus just on what we need to do better as parents and teachers of any child (not just for those in the Autism Spectrum). I continue to believe that it’s no different to teach a child in the spectrum than teach a child who’s not – this just gets reinforced each time.

Each lesson has a unique message, and needs to be thought through and reinforced into an individual.

1.      Why look at curing Autism? Then half of Silicon Valley will lose its edge. Don't get carried away by cures and fads”. Important that we look at the strengths of a person, and don’t get carried away by fads. The fundamentals of learning have remained the same always, and haven’t really changed. We are better equipped to deliver education to our children today, than we were in the past. It’s important that we understand these tools (computers, devices, digital assets etc), and use them in the most effective manner.
 
2.      Find the kind of thinker the child is – Auditory, Visual or Mathematical”. It’s important that teachers and parents spend focused time with children to identify the kind of learners they are. Temple mentioned how life changed for her when she realized that she was a visual thinker and not everyone is. So, the way others understand might be different from how you perceive. She explains this beautifully her book ‘Thinking in Pictures’. Just to clarify, a visual thinker doesn’t mean, someone who likes to draw and its someone who runs their thoughts in pictures. Its important to get into the root as you start the learning process.
 
3.      You need to stimulate a child’s learning process through activities and excitement”. This is so obvious! But, most of the times we don’t do this. We think learning is in those classrooms – go out and experience the real world. Converse, encourage, engage to the extent that it’s your play than just theirs – keep away the phone for some time, you’ll probably appreciate the beauty in the child more than the ‘likes’ on facebook!

4.      Teaching social skills is like teaching a person to survive in a new (foreign) culture”. Wow, never thought of it this way! She gave examples of how some people are quick to learn social skills, and some are not. So, there needs to be a method in the way parents and teachers enable a child’s social learning process. Focus on conversation and activity-based teaching, where there’s an underlying learning objective. As an example, if you are about to celebrate ‘Holi’, start talking to the child days in advance that “Holi is about celebrating colours, you’ll be meeting your mama & mami and they’ll get sweets for you. Mama is your mom’s brother………………….”. Here you are not just preparing the child for a colourful (probably wet and dirty!) Holi, but also teaching them social relations. Such a conversation has to start a few days before, and has to be reinforced.

5.      Teach the kids work-skills – “Teach them what the shop lady wants, not what you thought was cool”. No child wants to be a software programmer or a musician (there might be a exception). They probably just enjoy playing on a device, laptop or listening to music. Engage them in activities that are socially useful, and where they can build on their preferences. If a child likes a laptop, get them to help you with drawings & decorations, or for an older child get them to do the monthly household accounting, and for a much older child ask them to go and help a non-profit or a small business with their computer skills. Getting them into the open will help them build holistically rather than in just one skill.

6.      Focus on Specific goals and not give vagueness”. This is especially true for children & individuals in the spectrum. Start working towards specific goals, and make it exciting when they reach these goals. She gave an example of specific goals vs vague ones. “A specific goal is one where I tell a software company to make a 3D scanning machine, which should have no moving parts, should be able to scan a bunch of keys upto a soccer ball. Moreover, I don’t like reading manuals, so it shouldn’t have any (laughs)”. This is a specific goal, better than “I want a 3D scanning machine that can scan objects”. Goals also need to be relatively tough, so that the child feels challenged, and there’s a sense of achievement when they get there.

7.      Teach children ‘Project Loyalty’ “. This was one of the highlights for me personally. We’ve probably heard a lot of quotes around this “Let’s focus on the larger purpose, and not the operational details”, “It’s about winning the war and not the battles”. All this can be summed up as “Project Loyalty” – it’s about trying to handle or control your emotions while being focused on the project goal. And a project could be anything that you wish to achieve. Her initial experiences while working in neighborhood stores and cattle farms taught her this – the ability to ignore or accept perspectives/ conversations that you may dislike, in the interest of the larger goal you want to achieve.

8.      “Don’t let them play video games all day (or on devices!) – connect the real world to the virtual”. (She would have probably mentioned this 10 times during the whole day, and this had to find a place here!).  If you really think that a child is learning all the time while on a digital device, it’s time to act soon.  The learning happens only when the content starts making sense, and this doesn’t happen without conversations by the parent or teacher. Talk to the child on what they are doing, teach them logic, take them out into the open and connect with what they have been seeing on the screen. Above all, children copy what you do, so if your fingers are busy on the devices all the time, don’t expect any different from them. (I need to learn here as well !)

9.      “Get children interested in things – I was not born with livestock skills, I built an interest because I was exposed to that really early. You never know what children might get interested in. Passion develops doing things you are exposed to”. Sometimes, passion is like an arranged marriage. You need to expose a child to various hobbies, skills or vocations. You never know what the child might like to take up for the future. Though you mostly have the choice of what they get exposed to, the power to choose eventually is theirs!

10.  “Disability is sometimes extreme ability. The abilities of a person is like the equalizer buttons on a music system”. This was a really nice corollary, which also probably indicated her visual thinking. She explains this quite well in her book “The Autistic Brain”, where its beautifully explained how children pick up and master certain skills and how as teachers, parents and employers you can make the most of the brain’s wiring. Every individual has abilities at different levels, like that in a music system equalizer where different abilities are at different levels. When it comes to autism, some of these levels are at extremes. Again, gauge the abilities & the weaknesses in a child, strengthen the abilities and build on the weaknesses.

11.  This is a Bonus lesson “Have (and inculcate) a purpose in life”.  Temple mentioned how her purpose is just twofold – To have the best livestock units in the world and to share her wisdom on different kinds of minds. “I still stay in the student quarters, and share all my money into teaching”. Don’t need to explain this any further.

It's seldom that you get opportunities like this to engage with role models, who you never imagined you would meet – the best takeaways are the ones where you let them shape your life in a more meaningful manner.

A BIG thanks to my boss, mentor and a good friend (generally not a good idea to mix these J) – Ferose. And, of course all the partners in this journey ………….There’s a lot more to do!
 
 
 

Friday, 25 April 2014

Communicating with Communities, Cultures and Corporate

Communicating with Communities, Cultures and Corporate

Reinforcing what Sridhar Sundaram has written; it is important as what we communicate to people around us and how effectively we do it. 

This has been my observation in last 28 years, after the birth of my first born that people also seek logic behind the communication. A logic is always backed by a hypothesis and the latter is tested, experienced, felt, evidenced, proved and finally documented.

Persons with Autism Spectrum Disorders (ASDs) seem to be difficult on one hand but if observed and studied carefully, they are the most simple human beings present on this earth.

I think that somewhere they are telling us that it is time that our thought processes shift their focus from being materialistic and pollutants to leading a simple and harmonious life.

How do we do this? Is it possible?
The countries of the world have been divided in two categories; Developed and Developing; who has done this division- we the society! We all know the reason behind it. This division follows certain norms, to fit in these norms, we work, develop, innovate, research, manufacture, market, sell and consume. There is no end to our desires.

It calls for a serious action.

While we do all this, suddenly we come across a misfit, called a person with ASD, we try and make him fit.

Our educational and training courses insist on strengthening and developing our CORE COMPETENCIES.

To make persons with ASDs fit in this world, we too need to look at their core- competencies and their simple modalities. Until recently, no one worked on these core- competencies, these have been portrayed as the difficulties faced by them.

Project "Prayas" is an effort to do so. This has been described in my recent article which was published on April 22, 2014 in the newsletter of Global Sourcing Council (GSC), called "The Source"
The following link will take you to the original article.


Through this blog, our effort is to connect with all the members of society and bring this needed change.

Wednesday, 2 April 2014

Understanding Minds and Changing Mindsets

When we started three years back, we had no idea that we would be hitting a series of ideas and projects that eventually would change the world (in some senses). I have never got a chance or thought of looking back into what’s been achieved, and hence this blog to share some of our learnings, activities and ideas for the future. Personally it’s been a great humbling experience, and a learning opportunity I wouldn't have ever imagined – I probably gained more than what did.

It all started with a group of committed volunteers

A group of volunteers from SAP Labs, Bangalore got together to experiment the efficacy of iPads for teaching children in the Autism Spectrum. We worked with Kavita Sharma and team from Autism Society of India (ASI) for almost a month to understand what’s Autism, the challenges associated and what exactly would we like to teach the children. Soon we arrived at the ‘package’ – Communication, Cognition and fun with learning.



Here's a glimpse from the second workshop that we had conducted in April 2011. It’s been used a lot of times, and I personally like it because it shows a child engaged independently in the learning process




A series of workshops made it very clear that the applications and their use on iPads were really effective in achieving the cognition and communication goals of children in the autism spectrum. This can be mainly attributed to one of the primary strengths that most of the children in the spectrum possess – The ability to learn in pictures.

iPads or for that matter any touch screen device provide visual interactive learning, on a single surface and of course instant response whether the child is on the right track or not. This continually provides much needed positive (or negative) reinforcement to children, which is essential for the learning process. We saw that this provided a much needed methodology that makes interactive and independent learning possible for the children. Here’s one of the early feedbacks that we received, and I can relate to this based on hundreds of interactions that I’ve had with parents in the past years –

“The beauty of helping children with autism is, it is not just that one individual you help, you touch the lives of the child's parents, grandparents, extended family, and the community, who are all rooting for their child!” – A parent


This was just a spark to the project, that today is a landmark policy for any corporate across the world. Our efforts continued, and I can keep writing about this, more than anyone would like to read. Here are some of the achievements and learnings over the years made possible by a really committed team from Autism Society and SAP.

Project Prayas is born
Based on the experience that we gathered through the workshops, SAP, Spastics Society of Karnataka and ASI decided to open up Prayas Lab – a center dedicated towards providing technology based learning intervention for children in the Autism Spectrum. The project since then has gained a good level of maturity and understanding of the training needs for children with Autism. Today, we have 4 centers running the Prayas program in Bangalore and Coimbatore. Multiple innovations have been made in the training and evaluation process, some of which I shall describe below.




Inaugural day - The children here are being felicitated for their contribution to the Prayas logo. The Prayas Lab logo is a compilation of 3 different inputs received from children across India.





It’s not just about the iPad – ‘Bol’

Soon we realized that the applications that were being used for learning were good, but could be more effective. The only major challenge being that the content was not suitable enough for the children in India – the content in these applications were (and still are) west oriented, and the children could not completely relate to the content all the time. Based on some amount of research and discussions ‘Bol’ was created. This iPad app is available on the iTunes app store free of cost. The main aim of the app is to teach and aid in communication. The ‘template’ app gives the freedom to the teachers as well as educators to build customized visual content with background voice in their native language. The app has since then been recognized in multiple forums, and will be soon available on IOS 7 and android. The second app “iKatha”, focuses on story based learning, and is available on the iTunes store since Jan 2014.







Volunteers have been the backbone of the project - The team from SAP that built ‘Bol’






Opening up the content to the world – www.learn4autism.com

While the Prayas ‘method’ was gaining acceptance, there was a lot more to be done for building content that could be used with children of different age groups and learning levels. On one side we were limited by our own capacities, and also wanted that the content that we create reaches a wider audience – much beyond the children who attend the Prayas program. This is where ASI and volunteers from SAP came together to create the first of its kind open source content repository (www.learn4autism.comwhere lessons are specially designed for children in the Autism Spectrum and of course available free of cost. Today, there are over 800 users actively using the content on the portal. One of the areas where we keenly need community support is here -  in managing, editing and building content.

Making Autism Work with SAP Autism at Work

One of the key pillars of our work (at SAP) in the space has been that of leveraging the skills of those in the autism spectrum at workplace. Our friends in the Test center at SAP Labs, Bangalore were the first to pilot the initiative. We started the process of recruitment and sensitization of the teams with help of ASI, and of course it’s been an amazing journey thereafter. More about the efforts here in Ferose’speech at Davos 2013. Kudos to the mentors, managers and the leadership for making this a success. The rest of course is history, when SAP made a global announcement of adopting the program at a global level and have 1% of our employees from the Autism Spectrum by 2020. The progress since then has been encouraging, and today we have colleagues in the Autism Spectrum in India, Germany, Ireland, Canada and US.

 Looking forward: A lot more to be changed and done

What’s been done till now is not even the tip of the iceberg, in fact there’s a lot more to be done. Couple of areas where we see a whitespace, especially in India, is skill based training for those in the spectrum.

Think outside the box – One good part about our efforts from the beginning has been that we never knew why something wouldn't work. Of course, now we have a good amount of anecdote-based evidence to show that what we did worked. At each stage our approach was to think beyond the problem, towards the solution – ‘Bol’, learn4autism or a lot of other ideas came through issues that we faced at each stage.

Technology can provide lots of answers – The field constantly faces shortage of trained educators and learning resources. The only way to sort this out in a fast, scalable way is through investment in technology. We need to spend time with the children, educators and the community to understand their needs and come up with innovative and cost effective solutions. One of the principles that we have at Prayas is to build technology, content and platforms that are open & free and to make the services associated at a cost, which go on to sustain the project in the longer term.

Work towards skills development - Most of the learning today ends at the age of 14-15 years, and educators or practitioners don't have an answer to ‘what next’ beyond this. The autism community, along with corporates and local business, have to work closely in understanding their needs, and leveraging the skills of those in the spectrum for productive work. Corporates of course have to move beyond their CSR mindsets towards using such ‘talent from the fringes’ in driving innovation and productivity.

It is not very often that you get an opportunity to combine your profession with passion that creates a large scale impact for the society and your company. It’s been a fulfilling journey, with tremendous commitment from the SAP volunteers, and the company. Look forward to the continued support and ideas from the community in providing a solution towards education and skill based training for those in the autism spectrum.